Check-In: 3:00 PM
Check-Out: 11:00 AM

Late Check-Out Time: 2:00 PM
Late Check-Out Fee: SGD 5.00 per hour

Cancellation Policy

• Your reservation is refundable, cancellable, and amendable up to one (1) time at least 48 hours before 3:00 PM of your check-in date, unless otherwise stated as Non-Refundable.
• In the event of cancellations less than 48 hours before the check-in or no-shows, the equivalent of one (1) night’s stay (including taxes) will be charged and the rest of your reservation will be cancelled.
• The hotel reserves the right to cancel any reservations with an invalid credit card provided, without prior notice.

• Check-in starts at 3:00PM.

• Full payment is required upon check-in or at reservation. We accept Visa, MasterCard, AMEX, and JCB.

• Upon check-in, a refundable deposit of SGD 20.00 is required for your key access and incidental costs.

  • Valid photo identification or passport is required at check-in. Singapore Residents: identification card, driver’s license or work permit

  • Non-residents of Singapore: passport only

• The hotel is only able to accept guests of ages 12 and above.

• Guests under the age of 18 must be accompanied by a legal guardian.

• Check-out time is by 11:00AM.

• Late check-out is available up to 2:00PM at SGD 5.00 per hour, subject to availability.

• A full day charge applies to late check-out after 2:00PM and will be subject to any rate differences.

• A replacement fee of S$10.00 per lost towel applies.

• No eating and drinking in the rooms and capsules, with the exception of plain water.

• No pets and durians within the hotel premises at all times.

• Only one (1) guest per capsule is allowed.

• Please remove your shoes before entering the rooms.

• Lights in the rooms will be turned off at 10:00PM. Please keep your volume down after 10:00PM so as not to disturb other guests.

• Non-registered hotel guests are not permitted on guest floors and in the rooms at all times. Visitors are required to leave the premises by 10:00PM.

• By staying at the hotel, you agree to conduct yourself in a respectful and responsible manner, and will not cause any disturbance or annoyance to other guests.

• You shall be liable for any loss or damage caused by you, your companion(s), or your visitor(s) at the hotel.

• By law, smoking is NOT allowed within the hotel premises. Please ask our staff for the nearest smoking point.

• KINN reserves the right to charge a cleaning fee of SGD250.00 any guest caught smoking within the hotel premises.

• Guests caught smoking within the hotel premises will be reported to the National Environment Agency (NEA).

• You shall be liable for any cost, loss or damage caused at the hotel that is due to your failure to comply with this policy.

• KINN reserves the right to remove guests who do not comply with our policies and/or are seen as a disruption or threat to other guests or our staff. Your reservation and stay at the hotel will be cancelled without compensation or reimbursement, and you must leave the hotel immediately.

• In the case of a default in payment, KINN has the right to remove your belongings from any area occupied by you.

• Nothing mentioned shall be deemed to constitute or create any tenancy or sub-tenancy agreement. KINN shall always be deemed to be in full and absolute possession of the entire hotel premises.